year,requests_total,resolution_rate_pct,source 2013,4817,,Ombudsman des Assurances annual report 2013 2014,5003,52,Ombudsman des Assurances annual report 2014 2015,5171,52,Ombudsman des Assurances annual report 2015 2016,5604,51,Ombudsman des Assurances annual report 2016 2017,6120,51,Ombudsman des Assurances annual report 2017 2018,6491,52,Ombudsman des Assurances annual report 2018 2019,6726,60,Ombudsman des Assurances annual report 2019 2020,7629,63,Ombudsman des Assurances annual report 2020 2021,7299,59,Ombudsman des Assurances annual report 2021 2022,7872,63,Ombudsman des Assurances annual report 2022 2023,8301,59,Ombudsman des Assurances annual report 2023 2024,8331,57,Ombudsman des Assurances annual report 2024 2025,9429,56,Ombudsman des Assurances annual report 2025